At Rimu App Marketplace, we strive to provide high-quality digital products including WordPress themes, plugins, and PHP scripts. Please read our refund policy carefully before making a purchase.

Digital Product Nature

All products available on our website are non-tangible and digital downloads. Once a product is purchased and delivered, it cannot be returned physically.

No Refund Policy

Due to the nature of digital products, we generally do not offer refunds after a successful purchase.

We strongly recommend that you:

• Read the product description carefully

• Check product features and compatibility

• Contact us before purchase if you have any questions

Refund Exceptions (If Applicable)

Refunds may be considered only under the following conditions:

• You did not receive the product download link

• The file is completely corrupted or not working

• The product is significantly different from the description

In such cases, you must contact us within 48 hours of purchase with proper proof.

Product Support Instead of Refund

If you face any issues with the product, we encourage you to contact our support team. We will try our best to:

• Fix installation issues

• Provide updated files

• Guide you properly

Refund Will NOT Be Issued If:

• You changed your mind after purchase

• You do not know how to use the product

• Your server or hosting does not meet requirements

• You purchased by mistake

• You found the product cheaper elsewhere

Contact for Refund Requests

If you believe you are eligible for a refund, please contact us:

WhatsApp: +8801738151538
Website: https://app.rimu.com.bd

Policy Updates

We reserve the right to modify this refund policy at any time without prior notice.

By purchasing from our website, you agree to this refund policy.